Payment Terms

Last Updated: October 22, 2026

These Payment Terms explain payments, prices, authorization, billing, and refunds for purchases from Cruitbook at cruitbook.com.

1. Prices and Currency

The applicable currency and prices are displayed on our store and confirmed at checkout.

Before paying, review product prices, quantities, discounts, applicable taxes, delivery information, and the final total. Merchant-imposed mandatory charges are disclosed before you submit the order.

If your bank or payment provider uses a different currency, its conversion rate or independently imposed fees may apply.

2. Accepted Payment Methods

Use a payment method shown as available in the official checkout. Availability can depend on your location, device, browser, and payment provider.

Our store and checkout are powered by Shopify, and payments are handled through the applicable payment providers.

We do not request payment through unrelated personal accounts or unofficial payment destinations.

3. Authorization and Order Confirmation

By submitting payment, you confirm that your information is accurate, you are authorized to use the payment method, and you approve the amount displayed at checkout.

Your method may be authorized or charged when the order is placed. Exact timing depends on the payment method and provider.

Orders begin processing after successful payment authorization or confirmation. An order confirmation acknowledges receipt and does not necessarily mean that the order has shipped.

4. Shipping and Taxes

Standard shipping is free on all orders, with no minimum purchase amount. Optional paid delivery services, if offered, are disclosed before purchase.

Applicable taxes that we are required to collect are shown at checkout. Our Shipping Policy explains delivery estimates, and our Refund Policy explains return shipping costs.

5. Declined Payments and Pending Charges

A declined or unsuccessful payment can prevent order processing. Your bank or provider may have more information about the reason.

A pending transaction may be an authorization hold rather than a completed charge. The release time for an unused authorization depends on the bank or payment provider.

For a possible duplicate or incorrect charge, email info@cruitbook.com with your order number, if available, and a description.

6. Refunds

Eligibility is governed by our Refund Policy.

Within 5 business days after receiving a return, we complete inspection, notify you of the decision, and submit any approved refund to the original payment method.

For an approved cancellation or another refund not requiring a return, we submit the refund within 5 business days after confirmation, unless an earlier legal deadline applies.

Our refund-processing business days are Monday through Saturday, excluding U.S. public holidays.

After submission, the bank or payment provider may take approximately 5–10 business days to post the funds. This separate period follows the provider's own business-day calendar.

Customers arrange and pay voluntary return shipping. Cruitbook covers necessary return shipping for confirmed store-responsibility issues. There is no restocking fee.

7. Billing Corrections and Disputes

If a genuine material pricing error is discovered before fulfillment, we will seek your agreement before charging an increased amount or cancel and refund the affected purchase.

Contact us promptly about a payment concern so we can investigate. Nothing in these Terms limits your right to contact your bank, payment provider, or a relevant consumer authority.

For security, do not send complete card numbers, security codes, bank passwords, or payment account passwords through customer support messages.

8. Updates and Contact

The Payment Terms in effect when you ordered apply to that order, subject to mandatory law. We revise the date above when these Terms change.

Store Name: Cruitbook
Website: cruitbook.com
Email: info@cruitbook.com
Phone: +1 386-376-1621

Contact Address:
11148 Einbender Rd
Orlando, FL 32825
United States